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Refund Policy

Each organizer sets a refund policy, shown on the event page before you buy.

Cancelled events

If an event is cancelled, you receive a full refund of the ticket price to your original payment method.

Organizer policies

No refunds · Up to 7 days before · Up to 24 hours before · Flexible (any time before doors open).

Service fees

Service fees are non-refundable unless the event is cancelled.

Timing

Refunds are sent within 2 working days of approval. Banks usually take 3–10 working days to show them.

Need help? Email support@eventally.ng.